Installation problem

[Chris Lafont]

I'm strying to install recent version of RiskyProject but havving the following installation error:

RiskyProject_Interuption_Error.png (49.71 KiB) Viewed 1063 times

[Intaver Support]

It looks like you have an issue with the system registry associated with incorrect uninstall of previous version of RiskyProject.

Did you already have previous version of RiskyProject on your computer?
When you tried to uninstall previous versions, did the process interrupt with an error?

[Chris Lafont]

If I remember correctly when I was uninstalling RiskyProject 3.2 it was some sort of problem. But this problem was not related to RiskyProject. I ran another application at the same time and this application caused me to reboot computer. I may not have clean uninstall of previous version.

[Intaver Support]

Here is whay you need to do:

1. Right click on RiskyProjectSetup.msi in Windows Explorer.
2. Click on Troubleshoot Compatibility:

RiskyProject_Interuption_Error1.png (17.75 KiB) Viewed 1057 times

3. Apply fix as suggested. In this case it will be "skip version check"

Troubleshoot_screen.png (76.72 KiB) Viewed 1057 times

4. Run RiskyProjectSetup.msi again.