RiskyProject fails to launch after upgrade to 7.2

General discussion and questions about project risk management and risk analysis software RiskyProject. Includes discussion on how to perform efficient project risk analysis using our software.

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Jason
Posts: 35
Joined: Wed Nov 09, 2005 10:46 pm

RiskyProject fails to launch after upgrade to 7.2

Post by Jason » Wed Aug 03, 2022 2:59 pm

Our IT system had major upgrade and RiskyProject 7.1 would no longer open. When clicking on the RiskyProject icon in the start menu, the app would load up until the start up screen and then disappear. We tried using the latest version, hoping this would solve the issue, but it has not. Can you help?
Jason

Intaver Support
Posts: 956
Joined: Wed Nov 09, 2005 9:55 am

Re: RiskyProject fails to launch after upgrade to 7.2

Post by Intaver Support » Wed Aug 03, 2022 3:18 pm

Most likely this is a registry issue. The IT update probably corrupted the registry entry for RiskyProejct. You can reset the registry by deleting the RiskyProject registry entry.
1. To open the registry editor, press the Windows key and type “regedit” in the Search field.
2. Launch the Registry Editor.
3. Navigate to the entry: Computer\HKEY_CURRENT_USER\SOFTWARE\Intaver\RiskyProject Pro 7.
4. Right-click and choose Delete.
5. Press CTRL+F5 (Refresh) to make sure that it is deleted.
6. Launch RiskyProject. The registry will be updated when the software is launched.

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Intaver Support Team
Intaver Institute Inc.
Home of Project Risk Management and Project Risk Analysis software RiskyProject
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