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Incident Properties

Similarly, to risks each incident has properties that record information about the incident. You can use incident properties to search and filter the Incident Register. Incident properties can be have the following types:

  1. String – text information
  2. Integer number
  3. Real number
  4. Resource – can be taken from list of users
  5. Date
  6. Picklist: dropdown list with values

Integer numbers and real numbers have maximum and minimum values. The list of incident properties supports a hierarchy and organized into groups. Customizing the default incident properties. To customize the incident properties:

  1. Click the Incident tab > Settings group > Default Properties.
  2. Select a row under which you want to add a new incident property.
  3. Right-click on the row number and choose New Property Item.
  4. Type in the name.
  5. Select the type and required values (i.e maximum and minimum values ).
  6. Use the Indent and Outdent arrows to create groups of incident properties.
  7. If you have Picklist type incident property double-click on incident property ID; Picklist dialog box will opens where you can enter the list of values.

Default incident properties are saved in the database and can be used for all projects. You may use the Restore Default button to overwrite changes in default incident properties you made with standard set of incident properties.

See also:

About Incidents

Incident Statistics

Incident ID

Editing Incident Information

Incident Classification

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