RiskyProject keeps asking for license code
Posted: Wed Sep 23, 2015 8:06 pm
We just had all of our computers updated and I reinstalled RiskyProject. Everytime I open it, it is asking for the license code.
License information is stored in the system registry. If you are getting this message it means that the software cannot find the license information in the designated index in the registry. This occurs for two reasons.
First of all, you may have a 3rd party registry cleaning tool that doesn’t recognize the license settings and is removing it. However most registry cleaning don't touch application software. So this is very unlikely scenario. Please check with your IT to see if this is the case.
Second, it could be that the license information is not being written to the registry. This happens if you user does not have write access to the registry. The changes that were made to your computers may be the cause of either of these issues and you will need your IT people to assist in resolving this.