Moderator: Intaver Support
First of all, you may have a 3rd party registry cleaning tool that doesn’t recognize the license settings and is removing it. However most registry cleaning don't touch application software. So this is very unlikely scenario. Please check with your IT to see if this is the case.
Second, it could be that the license information is not being written to the registry. This happens if you user does not have write access to the registry. The changes that were made to your computers may be the cause of either of these issues and you will need your IT people to assist in resolving this.
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