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License already activated message
Posted: Thu Jan 02, 2020 10:52 am
A new user is trying to connect to one of those license but gets the error message "this license is already activated."
Re: License already activated message
Posted: Thu Jan 02, 2020 10:53 am
Under the End User License Agreement (EULA), you are allowed to transfer your license from one computer to another as long as the software and license have been deleted from the current computer. However, licenses by default have a limited number of activations. If you receive this message, it indicates that all of the available activations for the specific license have all been used. You can request additional activations by contacting our support team at firstname.lastname@example.org
. Please include your license key with the email request.